AAB Operations Manager III

Job description

Job Title: AAB Operations Manager III Location: AZ - Chandler 3075 What you'll do: As an Operations Manager III you'll be responsible for overseeing a regional banking operations team, ensuring smooth workflow, efficiency, and adherence to applicable policies and procedures. A regional banking operations team consists of Relationship Bankers and Managers who are the main points of contact in a designated region for homeowner associations and community management business customers. You'll handle tasks like setting goals and objectives, liaising with clients, ensuring transactions are done timely, correctly, and resolving issues. You'll oversee the recruitment, onboarding, and development of regional staff, prepare status reports, handle escalated calls and correspondence, plan, direct, or coordinate the delivery HOA products and services. One key responsibilities is to support Operations and Sales to build and maintain strong relationships with all key stakeholders and grow relationships by providing excellent customer service in support of business profitability and deposit goals. - Responsible for supporting the Director in overseeing regional banking teams to ensure proper suppo...