Lead Treasury Management Small Business Support

Job description

How would you like to join one of the most highly regarded financial institutions in New Jersey with deep roots in the community? Provident is a successful and highly regarded multi-billion-dollar bank that continues to grow with branches in New Jersey, Eastern Pennsylvania and New York. Our longevity is a testament to our commitment to placing our employees, customers, and the communities we serve at the center of all we do. At Provident Bank, we are committed to enhancing our customer and employees’ experience. POSITION SUMMARY: Provident Bank is seeking a Lead Treasury Management Small Business Support professional to supervise and support a team of Treasury Management Customer Support Specialists serving our small business clients. This role plays a critical part in ensuring high‑quality service delivery, strong risk controls, and an exceptional customer experience across treasury management products and digital banking services. The Lead will oversee daily operations, coach and develop team members, act as an escalation point for complex issues, and partner with cross‑functional teams to improve processes and service outcomes. KEY RESPONSIBILITIES: Team Leadership & Daily Oper...