Senior Operations Specialist (Contractor)

Job description

We believe that our people are our most valued resource and the foundation of our success. This is an opportunity to grow your career in a global, regulated, and high‑impact pharmaceutical environment, where quality, ownership, and collaboration matter. The Senior Operations Specialist will work closely with Operations Specialists (OS) and is accountable for the overall delivery, quality, and timeliness of audit, and quality event handling within scope. The role combines hands‑on expertise , functional leadership , and stakeholder engagement , This is a high‑visibility role requiring strong written and spoken English, advanced attention to detail, resilience in driving compliance, and the ability to influence stakeholders and vendors within strict quality timelines. Key Accountabilities: - Serve as the primary point of accountability for services in scope - Oversee and be accountable for end‑to‑end delivery of events handled by the OS team - Ensure consistent application of quality standards , processes, and documentation practices - Monitor and manage overall SLAs, timelines, and delivery performance - Provide day‑to‑day functional guidance and direction to Operations Specialists...