Solution Consultant (Figaro)

Job description

Role Overview The Asset Management Infrastructure division at FNZ includes a dedicated Consultancy team responsible for supporting existing wealth management clients using the FNZ Figaro platform and assisting with the onboarding of new clients. Consultants play a key role in providing expertise across the full lifecycle of client engagement, from requirement gathering through to implementation, training, and ongoing support. Core Responsibilities: Each Consultant is responsible for delivering high‑quality support and subject‑matter expertise in the following areas: Presenting and explaining existing FNZ capabilities to clients. Capturing and documenting client use cases and requirements. Implementing new and existing FNZ functionality on client environments. Demonstrating how FNZ functionality supports client regulatory obligations. Delivering client training programmes and facilitating knowledge transfer. Assisting FNZ development teams by clarifying client needs and expectations. Conducting internal and client‑facing documentation reviews and walkthroughs. Helping clients diagnose issues and providing workarounds where needed while defects are resolved. Providing insights to dev...