Sales Development Representative

Job description

Role: Sales Development Representative Location: Telford, on site: Contract: Perm, full time: About the role: The role plays a key part in driving business growth by proactively engaging with new and existing B2B customers while working closely with internal teams to ensure a seamless customer experience. The position supports lead generation, opportunity development, and ongoing account activity while acting as a central link between sales, marketing, operations, and customers. A core focus of the role is to build and maintain strong relationships with existing and new customers, including installers, contractors, distributors, and wholesalers, acting as a trusted point of contact and identifying opportunities to support sales growth and long-term partnerships. As a Sales Development Representative you'll be responsible for: Daily collaboration for lead and opportunity handover or follow up, regional knowledge, information exchange, and support. Collaboration on lead generation campaigns, marketing campaigns, identified opportunities from customer events Handling complex product queries, troubleshooting, and issue resolution. Order tracking, deliveries, and stock availability. Inv...