Account Manager

Job description

Company Overview Founded in 2014, and listed on the ASX since 2015, Superloop’s purpose is to enable better internet for Australian homes and businesses. We enable challenger retail brands (including Superloop and Exetel brands) to take a larger share of the market, leveraging Superloop’s Infrastructure-on-Demand platform. Superloop provides connectivity and services to customers in three segments of the market: Consumer, Business and Wholesale. Our offerings leverage Superloop’s investments in physical infrastructure assets that include fibre, subsea cables and fixed wireless, as well as Superloop’s software platforms. Hundreds of thousands of homes and businesses rely on Superloop and Exetel every day for their connectivity needs. Visit www.superloop.com to learn more. Role Purpose: As an Account Manager in the Medium Business team, you will work with some of our larger mid-market customers who have more complex needs. You will be responsible for the retention and growth of your assigned customer base, focusing on re-signing existing services and upselling additional services such as VoIP, Mobile, and Managed Services to increase overall revenue per customer across the portfolio....