Field Planner

Job description

Welcome to the intersection of energy and home services. At NRG, we’re driven by our passion to create a smarter, cleaner and more connected future. Vivint Smart Home, an NRG owned company, is a leading smart home company in the United States, dedicated to redefining the home experience with intelligent products and services. We find purpose in proactively protecting and keeping our customers connected to home, no matter where they are. Join the Smart Home team to create smarter, safer and more sustainable homes. Summary: This role is cross-functional with Field Operations, Supply Chain Operations, and more to support the mutual company goal of serving our customers. A passion for customer service, process improvement, and attention to detail could make you a great fit for our team. At Vivint, exceptional is expected and innovation is essential! Essential Functions/Responsibilities: - Manage diverse Field Manager inventory teams in the field, through regular communication and data analysis - Maintain accurate team rosters in SAP through relationship management and regular and transparent communication with assigned managers - Manage ticket queue for ad-hoc requests, while trying to...