Recruitment Delivery Lead, Customer Operations – EMEA

Job description

The Recruitment Delivery Lead role sits within the Firmwide Operations Recruiting organisation and is responsible for the delivery of end‑to‑end recruitment for International Consumer Bank (ICB) Customer Operations hiring across EMEA, reporting to the Firmwide Operations Recruitment EMEA Regional Lead. As a Recruitment Delivery Lead, Customer Operations in the Firmwide Operations Recruiting team, you will lead recruitment delivery teams aligned to ICB Operations, ensuring effective execution of recruitment strategies, strong stakeholder partnership, and a consistently high standard of candidate and hiring manager experience. The role requires an experienced recruitment leader with the ability to operate in a fast‑paced, global, matrixed environment, combining hands‑on delivery leadership with strong people management and operational discipline. Job Responsibilities: - Own and deliver end‑to‑end recruitment activity for Chase & J .P. Morgan Private Investments ( JPMPI) Operations roles across EMEA, including high‑volume, specialist, and leadership hiring. - Execute recruitment strategies in line with the Firmwide Operations segmented recruiting model, ensuring consistency, quality,...