Group Operations Manager

Job description

Welcome to Drifter, Australia’s newest hospitality playground, designed for free spirits and adventure-seekers. We’re a new breed of accommodation, blending the boutique comfort of a hotel with the community-driven spirit of a modern hostel. It’s not just about a place to stay, it’s about creating vibrant spaces where people connect, unwind, and explore. And as we continue to grow across Australia and New Zealand, we’re building the team to support that next phase. The Opportunity: We’re looking for a Group Operations Manager to drive operational consistency, performance, and standards across our growing portfolio of properties. This is a portfolio-level role, working across multiple sites to support and guide Property Managers and their teams. You’ll play a key role in ensuring that operational frameworks, systems, and standards are implemented effectively and consistently across the group. What You'll Be Doing: - Conduct regular operational audits across Front Office, Housekeeping, Maintenance and F&B to ensure standards and compliance are met - Partner with Property Managers to assess performance, identify gaps, and implement improvement plans - Deliver coaching and support to P...