Manager, Risk & Control - Regulatory Communications

Job description

International Card Services (ICS) brings together our International Consumer and Small & Medium Size Enterprises (SME) issuing activities, as well as our Commercial Large Market sales and account development teams. ICS issues Cards in 27 countries, and is responsible for two Joint Ventures covering around a dozen countries. The leaders in these countries are empowered to make decisions at a local level, in partnership with other local business leaders. Local teams are supported by two cross-market teams – the Centre of Excellence, and Risk & Control Management. The Manager, Risk & Control - Regulatory Communications position is dedicated to delivering and improving customer-centric communications strategies internationally. This role will lead the creation and delivery of customer communications for regulatory projects, such as Anti Money Laundering (AML)/Know Your Customer (KYC), as well as provide consultation on communication process improvements. This is an exciting opportunity to join the International Card Services Governance & Control team, reporting to the Director, Regulatory Change and Communications Strategy. You'll partner with Governance & Control colleagues, local mar...