Customer Service Representative

Job description

CUSTOMER SERVICE REPRESENTATIVE – CORPORATE OFFICE (AUSTIN, MN): To save time applying, Hormel Foods does not offer sponsorship of job applicants for employment-based visas for this position at this time. Relocation is not eligible for this role. RESPONSIBILITIES: This position requires working 8 hours each day Monday through Friday, which may be in addition to unplanned overtime. The actual start time will be determined by the employee and supervision. QUALIFICATIONS: Required - Applicants must not now, or at any time in the future, require employer sponsorship for a work visa. - Applicants must be authorized to work in the United States for any employer. - Coordinates and processes all assigned organizational, sales and customer requests and data entry. Will escalate more complex issues to the Lead Customer Service Rep. - Performs all functions involved in the entering of customer orders to the mainframe to include orders submitted via phone or fax, transferring EDI orders to the mainframe, and making order changes as directed by customers and sales accurately and timely. - Provides delivery instructions to Corporate based Truck Routing and Centralized Transportation areas as wel...