Service Manager

Job description

FleetPride is the largest after-market distributor of heavy-duty truck and trailer parts in the U.S. with some of the best and brightest people in the business! Partner with the best in the heavy-duty industry and apply today! The Service Manager is responsible for supervising and coordinating the activities of service operations, managing the overall performance of all areas of the Service Center including P&L, equipment, personnel administration, and work schedules. It is the Service Manager’s objective to meet or exceed the annual EBITDA, sales budget and inventory goals while fulfilling the customers’ expectations for supply of product and service. DUTIES & RESPONSIBILITIES: - Oversee all Service functions and workspaces in the Service Center. - Delegate and direct Service tasks; monitor the Service department workflow processes and progress of all current and pending work assignments. - Consistently deliver incredible customer service experiences by offering knowledge, advice, and answering questions and concerns - Proactively coach employees to achieve a high-performance level and manage costs and assets of the Service Center to achieve financial performance targets. - Act as...