FOH Service Staff

Job description

Company Overview: From the moment guests walk into Barrel House, our Front Of House Service Staff epitomizes our spirit-lifting culture! Core Responsibilities: Host Host is the first person a customer interacts with when they enter a restaurant, so they set the tone for the customer’s meal. Hosts are responsible for creating an excellent first impression for guests. They need to greet customers warmly and promptly find them seats. Hosts must also answer any questions for walk-ins. They take reservations over the phone and handle incoming online reservations. Hosts also manage the waitlist, which involves setting guest expectations during busy wait times. Organization is a key factor in the success of the Host position. Expeditor (Expo): The expeditor is particularly important at busy times and fulfills one of the most important positions in a restaurant. While they don’t take orders, they help keep food flowing from the kitchen to hungry diners! The expeditor – or the expo – is responsible for ensuring that food is prepared and delivered well and efficiently. Not only do they deliver the food, but also ensure it has been properly prepared. Expeditors should work well in a fast-pace...