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Dual Rate Officer/Shift Manager - Security

Bally's · Shreveport, Louisiana, US

Responsibilities: - Directly supervises employees in the Security Department. - Carries out supervisory responsibilities in accordance with the organization'...

Job description

Responsibilities: - Directly supervises employees in the Security Department. - Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws. - Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems. - Must have knowledge of all cards and dice procedures. - Responsible for escort duties. - Will handle table fills, credits and markers. - Required to patrol the casino property and be alert of all happenings. - Must keep daily logs accurately and efficiently. - Must exhibit a friendly disposition with all guests. - Must smile and great every guest as they arrive on the property and/or enter the casino. - Must welcome the guest back to the casino, after the guest has departed and returned. - Directs and oversees all investigations. - Ensures that all incidents are documented. - Enforces all company and departmental policies and procedures. - Responsible for training security officers. - Other duties may be assigned Competencies: - Directly supervises employees in the Security De...