Maison Host - Melbourne Boutique

Job description

Hermès is an independent house founded in 1837. It has always nurtured a family spirit while keeping an open mind. The house takes a committed and responsible approach, putting people at the heart of its model to create the highest quality objects. Its designers, artisans and sellers come from different backgrounds and work together to build the Hermès dream, injecting their expertise and exacting standards into each stage of the process. Driven by the desire to transmit, our teams also strive to reinvent themselves every day, with you. So, saddle up and join the Hermès Adventure! We are now looking for a Maison Host/Hostess in our Melbourne Boutique. Primary Responsibilities: Customer Service and Sales Support Oversee the Sales Floor with Floor Managers to embody the Client Service of the Maison and be an ambassador for the flagship for client experience and hospitality. Queue management, appointment management, and accepting walk-in clients Greet clients when they enter the store and give a positive first impression. Guide clients through the boutique on store tours providing architectural and relevant information Direct and guide clients through the boutique to their desired des...