Retail Business Solutions Analyst

Job description

Retail Business Solutions Analyst Department: Retail Business Solutions: Make us your BEST Choice!: Position Summary: Provide promotion, support and consultation for AWG proprietary and vendor endorsed retail business systems and programs. Position Responsibilities: - Good customer service skills and can relate technical issues to users. - Actively promote and market AWG retail technology solutions. - Provide consultation for the solutions and services offered and endorsed by AWG. - Provide and coordinate training for retail technology offerings. - Serve as the primary point of contact in the areas of ordering equipment, electronic payment processing, check services, gift cards, point of sale, back office, PCI Compliance, and vendor partner services. - Coordinate with AWG management, employees and vendors in bringing the needed resources to our member locations. - Work with our vendor partners to ensure service commitments are met. - Communicate the benefits of our preferred vendor program. - Develop and maintain relationships with the point-of-sale vendor community to ensure member needs are addressed. - Develop member relationships through performance, follow through and commitme...