Triage Coordinator - East Portland (Medical Experience Preferred) (21104)

Job description

Job DetailsJob Location: East Portland - Portland, OR 97216Summary This position is responsible for providing clinical advice and scheduling appointments according to established triage policy and physician instruction. Adhere to company core values by demonstrating cooperation with coworkers while striving to ensure the highest level of patient care and “customer service,” representing EHN in a professional manner at all times. Supervisory Responsibilities: This position does not have supervisory responsibility but will provide guidance to employees and/or assist with orientation and training of new employees of the work group. Primary Duties and Responsibilities: Respond to triage questions and concerns according to EHN triage policy. Answer incoming calls regarding medical questions or patient concerns. Respond to messages left overnight and/or over the weekend. Respond to messages provided by the answering service regarding patient questions or concerns. Respond to incoming Patient Portal medical questions or prescription refills. Respond to electronic prescription refill requests. Fill out Worker Compensation and Disability forms and requests. Provide optical and contact lens...