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Hospitality Manager

Serenity Mental Health Centers · Jacksonville, Florida, US

Hospitality Manager Location: Jacksonville, FL Employment Type: Full-Time Compensation: $90,000+ annually + bonus incentives Lead daily clinic operations, ma...

Job description

Hospitality Manager Location: Jacksonville, FL: Employment Type: Full-Time Compensation: $90,000+ annually + bonus incentives Lead daily clinic operations, manage staff, and drive patient experience in a fast-growing behavioral health organization. We’re not looking for résumés stacked with medical jargon — we’re looking for energy, drive, and people who get people. If you can lead a high-performing team and manage a fast-paced operation while connecting authentically with those we serve, you’re our kind of person. About the Role: No healthcare experience required — we provide comprehensive training. - Own the daily operations of a high-volume clinic - Lead, coach, and hold teams accountable to performance and service standards - Ensure every patient experience feels welcoming, efficient, and professional Key Responsibilities: - Oversee day-to-day clinic operations, workflow, and patient flow - Coach and develop staff to consistently meet KPIs and service expectations - Monitor metrics related to scheduling efficiency, volume, and patient experience Requirements (Must-Haves): - 10+ years of leadership or operations experience in a high-volume environment of 30+ individuals - Proven...