Executive Operations Assistant

Job description

Cellular Sales EXECUTIVE OPERATIONS ASSISTANT JOB DESCRIPTION: The Executive Operations Assistant will report directly to the Iowa Regional Presidents and be responsible for special projects as described below to support sales metrics, leadership accountability, and market operations. ESSENTIAL FUNCTIONS: Camera Audits and Store Performance - Conduct regular camera audits to identify low-performing stores, with a focus on New VHI, Perks, and VMP production. Evaluate in-store behaviors including: - Customer greetings at the door - Account pull-ups and discovery - Smart Quote utilization - Team huddles and engagement - Document opportunity and communicate results directly to ASMs and RPs to enable targeted coaching and follow-up. Sales and Accountability Audits: - iVAPs Audits - Appointment/War SKU Sale Audits - Customer Satisfaction Calls Connect Site Administration: Maintain and update Iowa Market Connect site with: - Market news and announcements - Market policy and document bank - New promotions and sales opportunities - Rep and area recognition - Local and national training resources and videos Real Estate and Facilities Management: Lease Administration: Coordinate and track sto...