Inbound Sales Representative

Job description

Reporting to: Manager, Inbound Sales The Opportunity: Lumens is a leader in luxury lighting, furniture, and décor, serving design-minded consumers and trade professionals alike. We’re looking for an Inbound Sales Representative to consult with customers through phone, chat, and email. This role is about more than answering questions, you will turn interest into action by guiding customers through their purchase decisions, providing quotes, and following up to drive conversion. If you’re motivated by helping customers and by hitting and exceeding sales goals with uncapped commission, this role will give you both. Compensation: - Base salary + Commission OTE: $55,000 - $60,000 - No earning ceiling beyond OTE What You’ll Do: Sales & Customer Growth: - Connect with customers via inbound calls and chats from consumer and trade customers, converting interest into orders. - Place follow-up calls and emails on open quotes and proposals to close sales. - Confidently consult customers on product details, pricing, and promotions. - Manage a sales pipeline with discipline, tracking progress and optimizing close rates. - Stay current on vendor updates, promotions, and product training. Receives...