Senior ServiceNow Administrator/Developer

Job description

Overview GovCIO is currently hiring a Senior ServiceNow Administrator/Developer to support our USSS Network Operations and Security Center (NOSC) proposal. This position will be located in Washington, DC and is a hybrid remote position. Responsibilities: - Guides ITSM strategy, planning, and service delivery to emphasize efficiency and effectiveness. - Contributes ITSM-related recommendations for implementation consideration spanning across service management policies, guidelines, and processes. - Capable of working independently as well as collaboratively with remote teams and clients - Design and develop queries, reports and dashboards - Design and configure ServiceNow modules and forms - Administer ServiceNow applications, including updating security and workflow configurations - Design and develop scoped applications as well as a service portal - Provide additional support based on subject matter expertise Qualifications: Bachelor's with 8+ years (or commensurate experience) Required Skills and Experience Clearance Required: US citizenship is required to acquire a Top Secret Clearance. - Minimum of 6 years of overall IT experience - Minimum of 6+ years of experience as a Servic...