Customer Service Officer (Personal Injury)

Job description

Company Description MedHealth is a purpose-built collection of industry-leading health, medical, and employment brands. Our unique and diverse capabilities are dedicated to achieving the best possible health and employment outcomes for individuals and the people they support. Additionally, Medilaw is an established premier international provider of independent medical opinions and specialist services, serving insurers, private and government employers, self-insured companies, and the legal profession. We are seeking an enthusiastic and driven Customer Services Officer with prior experience skilled customer service administrators who might be seeking a change. Reporting to the Customer Service and Reception Manager, you will be responsible for supporting customers through the provision of advice and arranging suitable appointments with our extensive specialist consultant team. Job Description: Responsibilities will include but are not limited to: - Liaising with customer to plan and implement agreed services - Scheduling of appointments. - Maintaining busy inboxes, with queries, appointments and non-appointment services - Providing administrative and operational support to consultan...