Co-Manager/Assistant Manager

Job description

Overview The role of the Co-Manager is to assist the Store Manager in leading the operational execution of the store to ensure exceptional customer experiences and drive profitable top-line sales growth. They drive personal sales by demonstrating and coaching to the La Senza selling behaviors to create a high performance selling culture within their team and achieve the stores sales goals. They live our values and represent the brand in their behaviors. Role and Responsibilities: - Support Store Manager in creating a store environment that is focused on consistently delivering exceptional, positive, in-store customer experiences and demonstrate company selling behaviors - Participate on the sales leadership team by coaching and developing associates to the Company’s selling behaviors - Manage and resolve customer relations issues - Support recruiting, hiring, and onboarding processes to ensure the store is fully staffed to Company’s guidelines - Support the talent management lifecycle of Sales Associates, including assessment, training, retention, career development, succession planning and recognition - Lead and delegate, as appropriate, the execution of all company initiatives -...