Office Administrator (Part-Time)

Job description

Job Summary: The Office Administrator is responsible for supporting daily administrative operations within an auto glass branch and calibration center. This role ensures efficient coordination of customer service, scheduling, billing, and documentation while maintaining accurate records and supporting both warehouse and technician teams. The Office Administrator serves as a key point of contact for customers, vendors, and internal staff, helping to ensure smooth workflow, timely service delivery, and a high level of customer satisfaction. Key Responsibilities & Duties: This position is part-time. - Serve as the primary administrative support for branch operations, including answering phones, responding to emails, and greeting customers in a professional manner. - Coordinate and schedule auto glass installations, repairs, and ADAS calibration appointments. - Process work orders, invoices, and payments accurately and in a timely manner. - Maintain and update customer records, insurance information, and job documentation in internal systems. - Communicate with customers regarding appointment confirmations, updates, and service follow-ups. - Support technicians and warehouse staff by p...