Sr. Collections Reporting Analyst

Job description

At Citizens, we’re more than a bank and here you’ll experience new things, create new opportunities, think beyond your role and make an impact. While in this role, you will support the delivery of expert support and advice to the business on risk management. It is important to note that you will also participate in interpreting and complying with the risk policy standards, laws, regulations, and risk management framework. Most importantly, you’ll feel valued for who you are and supported to achieve what’s Important to you, personally and professionally! The Senior Collections Reporting Analyst is responsible for driving performance measurement, reporting, and analytical support for the FCRA Operations function within Consumer Specialty Operations. This role partners closely with Operations leadership and Consumer Reporting Agencies (CRAs) to ensure accurate, compliant, and timely credit bureau reporting, including data extracts, tradeline testing, Metro2 submissions, and capacity reporting and forecasting. The ideal candidate brings strong analytical acumen, deep understanding of credit bureau reporting, and the ability to translate complex operational processes into actionable dat...