System Integration Specialist
Arrow International, Inc. · Cleveland, Ohio, US
Description Description Arrow International is the world's largest manufacturer and supplier of charitable gaming products and solutions. We produce and dist...
Job description
Description Description: Arrow International is the world's largest manufacturer and supplier of charitable gaming products and solutions. We produce and distribute a wide array of products including consumables (pull tab tickets, bingo paper and ink, etc.) as well as world class, state-of-the-art, electronic gaming products. Our products are sold, installed, and operated in numerous social and gaming venues around the world. We continue to grow at a record pace and offer this exciting career opportunity to join our team where we are focused on attracting and engaging exceptional talent, empowering colleagues to achieve fulfilling careers, and creating fun and engaging products that are second to none for our customers. Requirements: SUMMARY OF ESSENTIAL FUNCTIONS: · Exceeds customer satisfaction objectives as outlined by Arrow management. · Recommends and executes appropriate solutions in a timely manner. · Ability to gather trace information when troubleshooting systems problems. · Analyzes customer equipment problems in accordance with established performance standards. · Responsible for meeting shipping deadlines in relation to installation schedules. · Work closely with Produc...