Intake Coordinator Home Health

Job description

Become a part of our caring community Shift/Availability requirements: This is a part time position scheduled for 29 hours a week. Days of availability: The schedule is Friday-Monday. Please note during the training period, availability is all 7 days of the week. Hours of availability: Scheduled between the hours of 8am-8pm EST. This is not a set schedule and will vary week to week. Based on business needs, some holiday coverage is required. As an Intake Coordinator , you will report directly to the Intake Supervisor. You will: Receive/respond to incoming calls from referral sources or potential patients, exchange information to identify patient needs, and determine our ability to meet them. Record the outcome of calls either manually or in an automated manner, make follow-up calls, and identify alternative community service resources when solutions are not available. Perform initial telephone screening to determine patients' appropriateness for home care services with referral sources. Advise branch staff of patient acceptance and provide all relevant information to ensure patients' smooth transition to home care. Contact referral sources to advise of referral status, and provide...