Anthropologie Keyholder - Leeds, UK

Job description

Location This position is located at 26 Eastgate, Victoria Leeds, , LS27JL United Kingdom Role Summary: A Key Holder contributes to creating a customer-centric environment by supporting the store leadership team in service, selling, and daily processes. They are an expert in the operating procedures and contribute mentorship of the associate team. This can be a part-time or fulltime role. What You'll Be Doing: Customer Experience: - Customer Engagement: collaborates with the leadership team in cultivating an environment of genuine customer connection where all customers feel welcome, heard and valued - Selling Culture: takes initiative to drive sales and store metrics by utilizing key performance indicators to set team and zoning goals - Omni-Channel Service: utilizes technology to deliver a seamless, omni-channel shopping experience through execution of all omni services Leadership and Team Management: - Floor Presence: actively participates in managing the store environment and customer experience by facilitating an energized pace, positivity of the team, and management of daily zones - Empowerment: acts as an elevated team member, exercises decision-making skills to support prob...