Back Office Agent

Job description

ABOUT US: Indie Campers is a global leader in road trip travel, offering thousands of customers the freedom to explore the world in fully equipped campervans and RVs. As we expand our product offerings, we rely on exceptional frontline professionals who deliver memorable customer experiences while also driving commercial results. THE ROLE: This BO-oriented Operations Support Agent is a hands-on, physical, fleet-focused role responsible for: This role is essential to maintain fleet readiness and ensure smooth depot operations. - Vehicle cleaning & preparation - Detail verification - Stock & consumables management - Minor repairs support - Depot organisation & logistics assistance WHAT WILL YOU WORK ON?: - On-Demand Operational Support: Help with vehicle prep, cleaning, and quick fixes to avoid delays. - Fleet Preparation and Cleaning: Clean vehicles, equip campervans, and check for damages after returns. - Stock and Consumables Management: Track and organise cleaning supplies, consumables, and extras. - Logistics and Depot Organisation: Move campervans, assist with suppliers, and keep the depot clean and safe. - Operational and Coordination Support: Prepare vehicles for pick-ups, he...