Global Security Operations Center Operator

Job description

About Us At WeWork, we provide flexible workspace solutions to help businesses of all sizes thrive in more than 37 countries worldwide. The future of work is here, and we’re not just a part of that movement—we’re leading it. United by a desire to build a global community, our purpose is to give members the support to do their best work, and the space to take their ideas to new heights. Join us as we empower tomorrow’s world at work. About the Opportunity: This role will be the primary interface between the Global Security and Resilience Department (GSR) and WeWork’s member base for WeWork’s first and best in class 24/7/365 Global Security Operations Center (GSOC), which will provide the highest level of customer service for WeWork’s over 600,000 members, 5,000 employees in 38 countries, and over 27 languages. The GSOC will be responsible for overseeing WeWork employees and communities, monitoring threats that have the potential to compromise the security of WeWork’s Executives, Employees, Members, Visitors, and assets helping to provide a safe and distraction free environment. The GSOC Operator role will focus on all aspects of customer service within GSOC operations, as well as th...