ServiceNow System Administrator
Hearst · Dallas, Texas, US
ServiceNow Systems Administrator Homecare Homebase is seeking an experienced ServiceNow Administrator to own the day-to-day administration, health, stability...
Job description
ServiceNow Systems Administrator Homecare Homebase is seeking an experienced ServiceNow Administrator to own the day-to-day administration, health, stability, and governance of the ServiceNow platform in a mission critical healthcare environment. This role is responsible for ensuring the platform operates securely, reliably, and efficiently while enabling modern AI powered capabilities such as Now Assist in a governed and compliant manner. The Administrator partners closely with Platform Architects, Platform Support, and business stakeholders to support operational excellence and continuous improvement.‑powered capabilities such as Now Assist in a governed and compliant manner. The Administrator partners closely with Platform Architects, Platform Support, and business stakeholders to support operational excellence and continuous improvement. Responsibilities: Platform Administration: Execute changes in alignment with governance and change standards - Administer and maintain ServiceNow environments (DEV, TEST, PROD) - Ensure platform availability, performance, scalability, and security - Perform upgrades, patching, cloning, and release support - Monitor platform health, logs, and di...