Shop Assistant

Job description

PURPOSE & IMPACT ON ORGANIZATION: Contribute to meeting or exceeding store sales and profit targets by: • Passionately inspiring consumer loyalty to the Brand • Effectively serving and selling to customers • Diligently executing store operations KEY RESPONSIBILITIES: • Be aware of store sales and KPI targets, as well as individual performance targets, take ownership over them and use all available store resources to meet or exceed them • Execute the Brand Customer Service standards to meet or exceed customers’ expectations • Be a Brand Ambassador, consistently exhibiting the Brand Attitude and Values • Use Seasonal Brand and product knowledge effectively during sales interactions • Communicate product features and benefits and unique selling points clearly to address customers’ needs and strengthen their connection to the Brand • Adhere to all established policies and procedures • Execute and maintain established Visual Merchandising and In-Store Communication standards • Process merchandise deliveries quickly and effectively, and constantly replenish merchandising fixtures to ensure the store’s entire product offer is represented on the sales floor • Complete cash register transac...