Product Support Specialist West of Scotland FTC

Job description

Work Flexibility: Field-based Job Description: Product Support Specialist - Manual & Robotic - West of Scotland - FTC MAT Leave cover Position Summary: To grow Stryker's Joint Replacement business by promoting Hip and Knee products to Orthopaedic Surgeons and optimizing customer service, growing existing accounts through technical expertise. The Product Support Specialist – Manual & Robotic provides clinical product support to end users along with guidance and assistance during Mako surgical procedures. Essential Duties & Responsibilities: · Stryker Citizen always Demonstrates outstanding ethics. Treats customers and employees with respect, represents the company in the best possible light. · Knowledge: Communicates essential benefits of products and their clinical applications. · Customer Service: Acts with integrity and reactively delivers on commitments within the required timescales. · Business Planning: Constructs a basic business plan with input from mentor/manager. Daily, weekly, and monthly planning decided in partnership with mentor and RSM. · Sales Skills: Develops rapport. Understands the importance of relationships in selling. Using open questioning techniques to ascert...