Night Audit Guest Service Rep (10524)

Job description

Job DetailsLevel: ExperiencedJob Location: Mahadev 123 LLC dba Fairfield Inn & Suites - Duncan, OK 73533Position Type: Full-Time/Part-TimeEducation Level: High SchoolTravel Percentage: NoneJob Category: Hospitality - HotelNight Audit / Guest Service Representative At each of our properties we want our guests to relax and be themselves which means we need you to: - Be you by being natural, professional and personable in the way you are with people - Get ready by taking notice and using your knowledge so that you are prepared for anything - Show you care by being thoughtful in the way you welcome and connect with guests - Take action by showing initiative, taking ownership and going the extra mile Department: Guest Services: JOB OVERVIEW: Responsible for answering and transferring phone calls, checking guests in and out of the hotel, taking reservations and interacting with guests to provide the best quality service possible. Perform sales and customer service functions related to guest registration, reservations and revenue collections, in a manner that will ensure hotel guests receive a secure place to stay with friendly, attentive service. Acts as property manager on duty when ass...