Client Service Representative

Job description

Client Service Representative Tallahassee, FL: On-Site Monday - Friday, 9:00 am - 6:00 pm The Business Licensing team is seeking a Client Service Representative to join our Business License team. This role offers an opportunity to provide exceptional support to one of our larger retail clients, ensuring a seamless and positive experience. Some of the things you’ll be doing: What technical skills, experience, and qualifications do you need? - Build relationships with our clients to better understand their unique needs and concerns - Fulfill requests and answer questions for internal and external customers - Respond promptly to customer inquiries via phone or electronically - Provide excellent customer service to both internal and external clients - Organize the workflow to meet customers’ time frames and demands - Navigate between multiple databases quickly and accurately - Recommend process improvements where applicable - Maintain and grow existing customer business by providing outstanding service and by recognizing and proactively offering appropriate services - Experience working in a customer service or administrative capacity - Energetic self-starter who thrives in a fast-pace...