Restaurant Shift Lead

Job description

Restaurant Shift Lead – Sapp Bros., Inc. Be Part of a Team That Leads With Purpose! We’re looking for a motivated and hands-on Restaurant Shift Lead to support daily operations and help lead a high-performing team in a fast-paced travel center environment. This role is a great opportunity to lead shifts, support team members, and ensure a smooth, guest-focused operation while working closely with the Restaurant Manager. At Sapp Bros., Inc., we are committed to Blessing and Serving others by delivering 5-star service in a safe, clean, and welcoming environment. We are more than a restaurant—we are a team built on people, service, and strong values. Key Responsibilities: - Lead by example during each shift to deliver outstanding guest service - Supervise, coach, and support team members including Cashiers and Cooks - Maintain high standards for cleanliness, food safety, and company compliance - Handle guest concerns professionally and resolve issues quickly and effectively - Assist with cash handling, transactions, and shift reporting - Support the Restaurant Manager in daily operations and goal achievement - Ensure a safe and positive environment for both guests and team members Qua...