HVAC Customer Resource Coordinator

Job description

Be part of the future! We are one team, dedicated to working collaboratively to create the purposeful solutions that propel the world forward. We hope you will join our diverse team of top people – you bring your talent, and we’ll give you the space and opportunities to grow and succeed. We are committed to make a difference. What we offer: Competitive Starting Pay: Paid Training: Tuition reimbursement: Global Advancement Opportunities: Company Vehicle (as applicable): Referral Bonuses: Comprehensive Benefits: Medical/Dental/Vision insurance: Health Savings Account (HSA): Life Insurance: 401(k) savings plan with company match Short-Term and Long-Term Disability: Employee Assistance Program: Wellness Program: And More!: What you will do: Under direct supervision of the Pod Team Manager (Customer Service Dispatch Supervisor), receives and schedules customer calls for service. Manages schedule of assigned technicians and mechanics. Ensures schedule allows for timely completion of preventative maintenance and aligns with monthly forecasting goals. Debriefs activities of assigned technicians/mechanics daily, coordinating with technicians/mechanics to resolve concerns quickly. Assesses j...