Field Specialist I, Advanced CIP

Job description

Field Specialist I, Advanced CIP POSITION PROFILE This position requires advanced level technology skills to work independently to provide strategic analysis and consultative support to service, maintain, repair and develop solutions for a wide variety of company products and services. Also includes new business and other various support and solution functions as developed or assigned. JOB DUTIES AND RESPONSIBILITIES Technical: - Performs advanced solutions skill services configuring, installing, troubleshooting, networking, maintaining, and training as assigned in their area of responsibility expertise on a wide variety of products and services. - Fulfills the role of consultant/strategic professional; displays the ability to solve high end product and repetitive problems/issues. - Required to lead others in technical or other problem sharing efforts; understands and instructs on processes and demonstrates leadership in handling complex situations. - Proactively seeks volume building opportunities that result in increased utilization of Ricoh equipment, supplies and services. - Assembles/adjusts/maintains/shares expertise on products according to specs, and/or relevant documentati...