Intake Coordinator - Non-Clinical (Home Care)
Adventist Health · Kaneohe, Hawaii, US
Our home health and hospice agencies are located throughout California, Hawaii, Oregon and Washington. They serve the entire community and offer personalized...
Job description
Our home health and hospice agencies are located throughout California, Hawaii, Oregon and Washington. They serve the entire community and offer personalized in-home care, and many have been recipients of Home Care Elite awards. So whether you're looking for the buzz of a large city, the tranquility of nearby mountain bike trails or something in between, we encourage you to explore our organization. Job Summary: Coordinates incoming office referrals and verifies insurance coverage. Handles incoming calls from patients, family, physicians, and disciplines. Ensures that all personnel are informed of patient's hospitalization and follow-up with patients admitted to other hospitals. Establishes and maintains positive relationships with customers and referral sources, responds to customer requests and concerns, and manages the insurance verification and authorization process. Responsible for routine clerical matters and assures that documents flow in a coordinated and efficient manner. Job Requirements: Education and Work Experience: - High School Education/GED or equivalent: Required - Experience in a health care setting: Preferred Essential Functions: - Handles and coordinates incomin...