Director of Third-Party Vendor Oversight

Job description

Mandarich Law Group is one of the country's leading creditor's right law firm with offices in CA, NV, IL, MI, OH, GA and FL, is seeking a Director of Third-Party Vendor Oversight for our downtown Chicago office. The Director of Third-Party Vendor Oversight is responsible for managing, monitoring, and ensuring compliance of the law firm’s external service providers for legal, financial, and reputational risks while ensuring vendors meet contractual, regulatory, and performance standards. Key Responsibilities include: - Establishing and maintaining a risk-based oversight program for process server relationships, separate from any performance and/or cost-based oversight programs - Develop, define, measure, and test metrics related to process server activities - Host monthly meetings, with agendas and meeting minutes to discuss vendor complaints, trends and other current issues - Assist with new vendor selection & due diligence - Regularly assess vendor performance against established metrics and standards, ensuring that all vendors meet quality and delivery expectations. - Ensure that all vendor activities comply with company policies, industry regulations, and legal requirements, mit...