Senior Member Services Director

Job description

About Info-Tech Research Group Info-Tech Research Group delivers impartial, highly relevant IT research that empowers CIOs and IT leaders to make informed, strategic decisions. We support over 30,000 professionals globally, partnering closely with IT teams to provide actionable tools and expert guidance that drive measurable outcomes and improve technology initiatives and organizational processes. Why Join Us?: - Consistent year-on-year growth, including double-digit growth during the global pandemic - A growth-oriented, entrepreneurial culture with significant opportunities for leadership and advancement - Financial support for professional development and continuous learning What Will You Do?: As a Senior Member Services Director , you will own and lead strategic member relationships, managing a complex book of business with a focus on member success, retention, and long-term account growth. You will provide high-level operational, consultative, and relationship leadership to ensure members maximize value from their Info-Tech partnership, driving renewals and expansion through effective cross-selling and upselling. Major Responsibilities: - Develop and execute comprehensive sales...