BlueCard Business Analyst I

Job description

#LI-Hybrid Provides general production support: - Monitor daily production performance and inventory levels as assigned. - Conduct data and trend analysis to identify areas of improvements. - Triage daily production issues. Recommend and implement interim workarounds. - Recommend solutions and/or corrective actions for issues that are brought to the attention of the unit. - Create and update operational workflows and documentation. - Process Access Management requests. - Assist with audits. - Support production activities as assigned - Assist on production changes/fixes and small project implementations: - Support testing activities to include writing requirements-based test scenarios and test cases, generate test data, execute test cases and review results for approval to production. - Assist on medium and large project implementations as assigned: - Develop training material and conduct training and presentations. - Assist with testing and testing activities. - Performs all other miscellaneous responsibilities and duties as assigned or directed. Qualifications: - Bachelor's degree and one year related work experience; or an equivalent combination of education and related work exp...