Director of CRM

Job description

This isn’t your regular job. Almedia is a place where those who want to push harder can accelerate their careers faster than anywhere else. We’re aiming to become Germany’s second bootstrapped unicorn. Almedia is already Europe’s #3 fastest-growing company in 2025 (FT1000). We are building the future of marketing by rewarding our community of over 70 million users for engaging with our advertisers’ products. We are offering a new way to acquire users for the biggest companies in the world. We’re looking for a Director of CRM who will architect a sophisticated customer lifecycle engine designed to maximize long-term value across our global user base. Your mission is to transform raw behavioral data into personalized, high-impact engagement strategies that turn casual users into loyal brand advocates. What You'll Do 🎯: Engineer automated lifecycle journeys that move users seamlessly from acquisition to long-term retention using advanced predictive triggers and multi-channel sequencing. Architect the CRM data schema in collaboration with Data Engineering to ensure real-time synchronization between our internal event tracking and external communication tools. Scale global retention KPI...