Incident, Business Continuity and Vendor Manager

Job description

We are currently looking for an Incident, Business Continuity and Vendor Manager to join our wider Risk & Compliance team. This is a key leadership role responsible for overseeing incident and problem management activities, strengthening business resilience, and ensuring effective third‑party vendor performance across the organisation. In this role, you will lead a small team of Incident Managers, working closely with operational, technology, and business stakeholders to assess impact, manage critical incidents, and drive timely resolution. You will play a central part in incident governance, disaster recovery planning, and service continuity, with real influence over how risks are managed and mitigated across the business. What we offer: Life insurance, income protection, critical illness insurance Annual leave, 26 days + bank holidays off Retail Discount: Cycle to Work scheme: Vehicle Breakdown cover: Electric Car Scheme: Dining Card: Private Medical Insurance: Dental Insurance: Employee Stock Purchase Plan: Pension: Subsidized Onsite Canteen: What you will be doing: To ensure that all necessary information required to investigate the issue is present and to liaise with all stake...