Collections Specialist

Job description

Job DetailsJob Location: OK Oklahoma City - Oklahoma City, OK 73129Position Type: Full TimeEducation Level: High SchoolSalary Range: $18.00 - $22.00 HourlyJob Shift: DayJob Category: FinanceCollections Specialist I Department: Accounting / Credit & Collections FLSA: Non-Exempt Reports To: Collections Manager Location: Corporate Office Position Summary: The Collections Specialist I is an entry-level collections role responsible for managing routine customer account follow-up, resolving basic past due invoices, and supporting cash application efforts. This role focuses on building foundational collections skills, communication discipline, and accuracy in account tracking within a high-volume fuel transportation environment. Key Responsibilities: - Monitor assigned customer accounts for past due balances • Perform routine collection follow-up via phone and email • Document all collection activity in ERP or AR system • Assist customers with basic invoice questions and payment status updates • Coordinate with Billing to resolve simple invoice discrepancies • Support cash application and account reconciliation activities • Escalate unresolved or complex disputes to senior staff • Maintai...