Director of Sales Operations

Job description

Director of Sales Operations (B2B) Location: Miami, FL: The Role: We are seeking a data-driven, process-obsessed Director of Sales Operations to lead the infrastructure, analytics, and strategy for our B2B sales organization. You are not just a Salesforce administrator; you are a strategic architect. You understand the complex ecosystem of employee benefits, ideally having run operations inside a national broker . You know how brokers, consultants, and carriers interact, and you know how to build a sales process that navigates complex RFI/RFP cycles and enrollment seasons. You will own the tech stack, the forecast, and the operational cadence that drives our revenue growth. Key Responsibilities: 1. Strategic Planning & Process Optimization 2. Salesforce Architecture & Tech Stack 3. Analytics, Forecasting & Reporting 4. Cross-Functional Collaboration - Sales Process Design: Evaluate and enhance eMed's current B2B sales process and ensure it is set up to effectively handle the complexities inherent in selling health solutions to major employers and health plans. Define stages from "Broker Introduction" to "Closed-Won / Implementation." - Channel Management: Design operational workflo...