Associate Order Manager

Job description

QUALIFICATIONS: An Associate Order Manager is responsible for managing all aspects of the lifecycle of customer orders from creation to product delivery. This role requires a basic working knowledge of supply chain and programmatic processes, an understanding of key internal systems, the ability to understand data, troubleshoot and resolve basic issues, and the ability to effectively collaborate and communicate with cross-functional teams on activities that ensure the successful and timely delivery of orders. An Associate Order Manager supports building and maintaining high performance relationships with customers and all supporting teams resulting in the achievement of customer SLA's and internal Key Performance Indicators. Proactive and timely communication is critical to the success of this role as well as the consistent execution of the responsibilities listed below. RESPONSIBILITIES: - HBO Degree and 1-2 years of experience within similar position - Familiarity or affinity with AI tools - Displays all required WWT core value traits - Excellent internal and external customer service skills - Strong verbal and written communication - Self-motivated with high productivity skills...