Global Field Readiness & Productivity Lead

Job description

Sprinklr is the definitive, AI-native platform for Unified Customer Experience Management (Unified-CXM), empowering brands to deliver extraordinary experiences at scale — across every customer touchpoint. By combining human instinct with the speed and efficiency of AI, Sprinklr helps brands earn trust and loyalty through personalized, seamless, and efficient customer interactions. Sprinklr’s unified platform provides powerful solutions for every customer-facing team — spanning social media management, marketing, advertising, customer feedback, and omnichannel contact center management — enabling enterprises to unify data, break down silos, and act on real-time insights. Today, 1,900+ enterprises and 60% of the Fortune 100 rely on Sprinklr to help them deliver consistent, trusted customer experiences worldwide. Job Description: Role Overview: The Global Field Readiness & Productivity Lead is the owner of GTM field readiness and productivity outcomes for Sprinklr’s global organization. This role is responsible for the end-to-end design, development, delivery, and continuous optimization of GTM enablement programs that accelerate ramp, improve execution quality, and drive sustained pr...