Product Management Marketplace Order Lifecycle

Job description

Staples is business to business. You’re what binds us together. Our merchandising team aims to deliver the best value and selection to our customers through products, services and solutions all centered around our customers’ needs. We are driven by customer insights and analytics to bring products and solutions to market seamlessly. We’re inclusive, well-rounded professionals who have deep experience in buying, selling, negotiating, operations, design, innovation, finance and more. Staples is transforming how businesses buy, sell, and operate—and our third‑party marketplace is a critical growth engine in that journey. This role sits at the center of that transformation, owning the end‑to‑end marketplace order experience across major platforms like Amazon, Walmart, and Best Buy. What you will be doing: Own the end‑to‑end order lifecycle across third‑party marketplaces, from order ingestion and validation through fulfillment, shipping, returns, refunds, and post‑purchase resolution. Develop and execute a product strategy and roadmap for marketplace order lifecycle capabilities aligned with company growth objectives. Partner closely with engineering and development teams to streamline...