JobMesh

Customer Service Manager

AlphaGraphics · Northbrook, Illinois, US

Replies within 24 hours Benefits: - Life Insurance / Long Term Care - 401(k) - 401(k) matching - Company parties - Competitive salary - Employee discounts -...

Job description

Replies within 24 hours Benefits: As a Customer Service Manager you will report directly to the owner and be responsible for overseeing our customer experience. You will be in charge on all inbound customers through email, phone and in person, making sure deadlines are being met as well as working with our clients to understand their requirements and estimating their projects. This is an excellent position for someone with some basic knowledge of the industry and building a lasting career. You will be trained on our software and procedures as well as have an experienced staff to work with daily. The primary responsibility of the Production coordinator/manager is to maintain the flow of projects in house and staff for maximum production efficiency. We are a 30+ year old family owned and operated business. We have a great work environment that lends itself to team oriented individuals. If you are a true team player looking for an enjoyable work place please apply. The owner strongly believes that he hires "co-workers" rather than "employees". There is enough stress in the world, we don't need to add to that, we strive to keep a friendly atmosphere. If you are ready to be part of a gr...